Delivery

It takes 3-7 days to fulfill an order, after which it’s shipped out. The shipping time depends on your location, but can be estimated as follows:
USA: 5-​8 business days
International: 10-20 business days

Orders

We work with a reliable, high-quality print-on-demand drop shipper. They have locations worldwide, so depending on where you are, your orders are printed and shipped from the facility that can do it most efficiently!

If your shipping method includes tracking, you’ll receive a tracking link via email when your order ships out. If you have any questions about your tracking or shipment, drop us a line at orders@pavatos.co.

Returns

We don’t offer returns and exchanges, but if there’s something wrong with your order, please let us know by contacting us at orders@pavatos.co within a weeks’ time with photos of the product, your order number, and any other details you may have about your order. We’ll get back to you with a resolution as soon as possible! Buyers are responsible for shipping fees both ways to send the exchange item back to us.

Refunds

Refunds are only offered to customers that receive the wrong items or damaged items. If any of these apply, please contact us at orders@pavatos.co with photos of wrong/damaged items and we’ll sort that out for you.

Exchanges

At this time, we don’t offer exchanges. If you’re unsure which size would fit better, check out our sizing charts—we have one for every item listed on our store, in the product description section.

Though rare, it’s possible that an item you ordered was mislabelled. If that’s the case, please let us know at orders@pavatos.co within a week after receiving your order. Include your order number and photos of the mislabeled item, and we’ll send you a new one, or issue a refund!